Dispatcher

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Park Ave Staffing is a diversified agency that offers high quality staffing services to wide ranging markets to Georgia and Virginia. The position of Dispatcher is located Virginia. . This position is responsible for the efficient dispatch of field technicians throughout Commonwealth of Virginia.

Responsibilities required by PAS include:
• Schedule and service dispatch typically 8-10 field technicians simultaneously for service, maintenance and emergency calls
• Handle a high volume of customer calls with excellent customer service
• Open and maintain service work orders
• Issue purchase orders
• Update maintenance information in mainframe system
• Maintain and create spreadsheets in Excel
• Research and stage parts for field technicians
• Additional administrative duties as required

Required experience and skills of PAS:
• Must have a minimum of one year previous service dispatch experience with service technicians in the same or a related industry (heavy equipment, forklifts or construction equipment),electrical/mechanical industry a plus
• Must have experience with ordering parts and issuing purchase orders
• Ability to multi-task in a busy team environment
• Ability to be organized and prioritize, without sacrificing customer service
• Proven experience with organizational skills
• High degree of accuracy and attention to detail
• Excellent customer service, communication and phone skills
• Must have experience with customer service and high call volume
• Intermediate computer and data entry skills, including Word and Excel
• Ability to work independently

If you meet these requirements please contact us to hear more about this unique opportunity with our Client at info@parkavestaffingllc.com.